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Frequently asked questions.

What is the minimum quantity?

50 pieces for most medals. Below that, the mould cost weighs too heavily on the unit price — talk to us anyway, there are options for very small runs (engraving on existing models).

What are the lead times?

Artwork proof within 48 h, then 3 to 5 weeks of production, plus delivery. Allow a comfortable 6 weeks between artwork approval and your event. Tighter date? Say so at the brief: some techniques ship faster.

Is the medal design paid?

No. The proof — the exact drawing of your medal — is free and without commitment, revisions included. You only pay if you launch production.

I only have a JPEG logo, is that enough?

Yes. A vector file (AI, SVG, PDF) is ideal, but our studio redraws from a JPEG, a scan or even a hand sketch.

Can the ribbon be customised?

Fully: sublimation in your colours, repeated logo, edition name and year, single or double-sided. The custom ribbon is included with every medal.

Can each participant's name or a number be engraved?

Individual numbering (limited edition #X/500) is done in production. Piece-by-piece name engraving is possible on some runs — mention it at the quote stage, it's a separate line item.

What finishes are available?

Gold, silver, bronze, matte black, antique; colour enamelling; 2D or 3D relief; fully custom shapes; translucent effects. The proof shows you the result before production.

Do you deliver outside France?

Mainland France and Europe as standard, tracked parcel. Other destinations on request at the quote stage.

How does payment work?

A detailed, firm quote before any production — no hidden fees, artwork and revisions included. Payment terms (deposit, balance) are stated on the quote.

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FAQ — custom medal questions answered — AUREAMEDAL